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Customer satisfaction is our priority. If you have any inquiries, comments, or concerns, please get in touch. We appreciate all your contributions and are always listening to your questions. Don't hesitate to let us know what you think! Our Customer Service Team is available to answer your questions To contact us, please leave your information below. We generally respond within 2-12 hours of your inquiry. Please check our FAQ page or Terms Page before contacting us in regard to general questions. If you have a product question, please see if the product description has the information before reaching us. If you have a question about your receiving your tracking number, please be sure it has been 3-10 days after you've ordered as that is the general processing time. DELIVERY TIME: Handling Time (3-10 days) + Transit Time (10 - 19 days) = Total Delivery Time (13 - 29 days) (excluding holidays)

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Address: Nakano Sun Mall, Nakano City, Tokyo 164-0001, Japan

Call us from 8am to 12am ET.

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